Join our professional network of mystery auditors evaluating guest experience across hotels and resorts worldwide.
Luxury, business, and resort properties evaluated end-to-end
Reservation to check-out — every touchpoint assessed
True experience evaluation from the customer's point of view
Reports that help management drive measurable improvement
Make a reservation as per the given guest scenario
Visit the property as a normal guest
Interact with staff naturally and observe behaviour
Evaluate service across all departments
Check cleanliness, maintenance, and ambience
Experience rooms, F&B, pool, gym, and lounge
Capture evidence if instructed
Submit detailed report within the deadline
Remain discreet at all times
Response, accuracy, courtesy
First impression, greeting, luggage
Check-in efficiency, professionalism
Cleanliness, amenities, comfort
Cleaning, turndown, attention to detail
Quality, service, menu knowledge
Pool, gym, lounge, public areas
Courtesy, grooming, engagement
Issue response, service recovery
Billing, farewell, final impression
Treatment, hygiene, experience
Based on profile, location, and suitability
Detailed assignment brief with guest scenario
Discreet stay at the hotel as a real guest
Evaluate services and collect evidence
Submit detailed, factual audit report
Quality check and final submission
Follow the assignment brief carefully
Remain discreet — never reveal your identity
Observe details carefully and accurately
Write clear, factual, unbiased comments
Submit reports within the deadline
Keep all information strictly confidential
Provide supporting evidence as required
Communicate promptly with the coordination team
As a mystery auditor, your accommodation, dining, and beverages are fully covered as part of the assignment scope. Each engagement is an all-inclusive experience — you evaluate the property as a real guest while all assignment-related expenses are taken care of. In essence, it is a complimentary stay for you and your family at some of the finest hotels and resorts worldwide.
Engagements at hotels and resorts across countries and continents
Experience luxury and premium hospitality standards first-hand
Strengthen observation, reporting, and evaluation skills
Work alongside experienced auditors and QA professionals
Project-based work that fits your schedule and availability
Build expertise in hospitality quality assurance and guest evaluation
Experience in hospitality, travel, auditing, or consulting is an advantage — but not always mandatory.
Never disclose your purpose or identity to hotel staff
All audit and client information is strictly confidential
Truthful, accurate observations with no exaggeration or bias
Highest degree of professionalism and courtesy at all times
If you have an eye for detail and an interest in hospitality quality assurance, we invite you to join our mystery auditor network. Send your profile and a brief introduction to our team.
Apply Now Write to us at info@gdiworldwide.com We will review your profile and connect with you for upcoming assignments.